Support guide

Free and Pro plans

Free provides a useful but limited analysis and progress loop. Pro removes the Free-plan wait and unlocks the full result, trend, and comparison depth.

Quick answerAfter the first guest analysis, a signed-in Free account normally receives one successful analysis in each rolling 7-day window. The window runs from the latest successful Free analysis, not from a fixed weekday.

Plan comparison

Capabilities are described from the enforced result and entitlement paths, not marketing labels.

CapabilityFreePro
Photo analysisOne guest analysis, then the signed-in rolling Free cadence when limits are enabledNo Free-plan waiting period, subject to abuse prevention and service availability
Core resultBody-fat range and confidence, summary, visible scores, quality guidance, and a limited muscle/focus viewFull fat-distribution, muscle-ranking, proportion, body-zone, physique-profile, and focus-area detail
Nutrition guidanceNot included in the Free result depthCalorie, protein, carbohydrate, and fat guidance when the required inputs are available
Saved historyAvailable to signed-in usersAvailable to signed-in users
TrendsBasic body-fat trendAdvanced composition, regional, muscle-group, and score trends
ComparisonsLatest-adjacent comparison and one primary change summaryFull arbitrary saved-analysis comparisons and deeper change context
Share resultsAvailable where the result Share action is shownAvailable where the result Share action is shown
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